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New and improved Sales invoice CIN [Finance]
Common picking lists [Logistics]
Create Goods transfer (CGT) [Logistics]
Backdate Sales invoices and -credit notes [Finance]
The new File manager [Collaboration]
See all 23 articles
How to create a user in RamBase Support Center
How to login remote after changing to a new mobile/telephone.
Does 'Caused by' influence the calculation of the delivery performance (DPS)
How can I find the Partner Portal ?
How can I change the country on a customer account (CUS)?
How can we add internal information to a customer / supplier account?
When closing a customer account using the option: Close Customer (ST=9), we get the message: ‘Cannot deactivate customers with open transaction documents’. How can we find the open documents?
What is the difference between the two applications that group customer: CGR & CUG?
Is it possible to update values in the customer archive (CUS) by load? If so, what are the required fields?
See all 12 articles
How can the default mode always be 'ALL' when entering purchase (PUR) application?
Where in the purchase program (PUR) is the bundle/package qty from MPN?
Is there a report of articles purchased from specific suppliers?
What is the correct procedure when reducing quantity on an order?
Do we need to have a valid supplier purchase price defined on an article when ordering a product in the purchase program (PUR)?
See all 35 articles
How is the 'assign to stock' on PWO's meant to work?
Is it possible to remove production work orders (PWO's) from a specific run group?
Can I cancel a production work order (PWO) that has an operation for external work in status 5?
How can a user cancel a production work order (PWO) that is in st:5 ?
Why is there an error message when assigning to group in group operations (GWOO)?
See all 26 articles
What does this error message mean 'Location in document mismatch with location in shipping service'
What does the ID number on the shipment (SPN) mean?
How do we cancel a Stock transfer (STW)?
How can we receive goods for a stock transfer (STW)?
SPN calculation of volume - Can cm be used as the unit and calculate the volume in m3?
See all 29 articles
Is it possible to move an object (LOT) from one supplier to another?
Is it possible to change a service order (CSO) from 'Pending reception' to 'No pending reception' after the service is started?
How does the Rental module handle customer specific rental prices on a product?
Is it possible to change the Valid From on a Rental - Recurring Invoice Plan (COP)
What does the status for Rental Plan Calendar items (RPC) represent?
What is the first thing the user should check when there is a deviation between PROBAL and GL account (PAR_product balance)?
Can you change currency on an customer invoice that has items?
How can one delete VAT on a customer invoice (CIN) ?
Do we have a report that gives a detailed accounts payable list where each open supplier postings appears?
How can I set up Customers (CUS) to receive electronic invoices?
See all 61 articles
How can we load parts with structures?
Is it possible to add blocking to several parts using a load or similar?
When on a part, you see the Consumed 2020 & Consumed 2019. What documents are behind this quantity?
Is there a report in RamBase that will list the actual warehouse quantity of a given part at a specific time?
What happens if you change the part name on a product (ART) or the Text description?
See all 13 articles
Missing files in file collection?
How can I resend a Sales Order (COA) to a person not defined as a contact in RamBase?
How can I change the contact person I want to send the order to on a Sales Order (COA)?
Is it possible to find the previous file linked to a specific document in File Manager, and how can I find a file that has been unlinked to a specific document?
How can one make sure emails sent from RamBase do not get flagged as spam or junk? (Spoofing emails from RamBase)
See all 10 articles
FAQ: Human Resources
Why can't we delete a time type that is no longer needed?
Overtime hours registered as flex in error - how can they be transferred back to overtime to be paid as wages?
How to find reports for the work hour log (WHL) module.
What do we need to remember when closing a user account (User/PID))??
FAQ: Quality Management
What does it mean when the Landed cost says "SAR as Bref" on a CDC code
Why is the picking list for a shipping advice (CSA) generated in the devation process (CDV) empty?
How can I print a label from the location 'Unassigned'?
Where does the 'BILL TO' address on purchase orders (SPO) come from?
How can we turn off printing for a specific document?
Is it possible to change the personal email address in documents sent from RamBase?
Is it possible to print/send to PDF Sales orders (COA) document without prices?
See all 6 articles
How to add a field to an existing report?
How to find reports needed?
How to send a file version of the report by email to myself/another person?
How to share your report with other internal users of RamBase?
How to save your report as a bookmark?
See all 6 articles
FAQ: Base Functions
How do we filter on items in a specific status in for example reports?
How can we change our address on customer invoices and all other documents generated in RamBase?
Revision History - where is this found and what does it list?
How do I change language in RamBase?
How can we specify default create values?
See all 20 articles
FAQ: Service Desk Support
What information should be included in a ticket?
What is the difference between a support ticket and service request?
What is an incident?
How do I set the right priority on a ticket?
How can I use a suggestion ticket?
See all 6 articles
RamBase User Documentation
Rambase User Manual
Introduction to RamBase
See all 16 articles