FAQ: Sales
If the user gets the message: Send to or output type is missing for email/print! when trying to send a customer order/invoice, it could help to use the opti...
Fri, 13 May, 2022 at 2:03 PM
The confirmed date (CONF date) cannot be added to the import job for customer orders (COAUPLOAD - INP/37224) as this field is calculated by RamBase and not ...
Thu, 12 May, 2022 at 7:48 PM
If you need to find all items with messages attached, you could use the following procedure: To find a specific Sales Order Item, open the COAITEM (COAI...
Tue, 12 Apr, 2022 at 6:07 PM
When "Recipient from a source document" is chosen in the Output control folder on a customer for a customer sales order (COA), when reconfirming t...
Mon, 7 Mar, 2022 at 4:14 PM
You can read how to create a coa here: Create a Sales order (COA) (rambase.net) Forward COA to CSA: Prepare for picking (PFP) (rambase.net) It is possibl...
Mon, 7 Mar, 2022 at 12:01 PM
The 'Ignore in S&OP' flag was not added on the article. When this is flagged on the article, it will not be included next time the sales and...
Thu, 27 Jan, 2022 at 3:57 PM
STATE is required for customers who have COUNTRY: USA or CANADA. If the customers address is one of these countries, the field STATE is mandatory. The er...
Thu, 27 Jan, 2022 at 3:12 PM
It is not possible to change the country on a customer (CUS) account if there are open documents for this customer due to VAT rules and regulations. After c...
Sat, 6 Feb, 2021 at 5:12 PM
You have 3 options for adding internal information to a customer/supplier account: 1. Menu option: ‘Set Message’. This is recommended for short, inform...
Sat, 6 Feb, 2021 at 5:11 PM
If you search using the following restriction, adding your customer account, you will get a list of open documents: DOC;ACCOUNT:*xxxxx,ST<9" Ofte...
Mon, 15 Nov, 2021 at 5:03 PM